Fix for Microsoft update Q911829
Problem:
After adding a recipient to a new email message in OWA, pressing the space bar in the Compose Message window brings up the address book.
Cause:
Microsoft Update Q911829 released in March and April of 2006 introduced an OWA problem into some environments where pressing the spacebar after addressing a
message results in the address dialog re-appearing.
The cause is that the focus is not set to the body after addressing a message. The most commonly reported issue is that while typing the message body, entering a space (pressing the spacebar) suddenly activates the addressing pop-up.
Resolution
The Messageware OWA Focus Tool can be downloaded from the link below to correct this native OWA behavior. This fix installs on the Exchange Server.
NOTE: To get your free activation key please contact (905) 812-0638 ext. 2. Messageware customers can login to the Customer Update area
on this site to access an unlocked version of the tool which does not require an activation key.
- Download and extract the executable OWA Focus Tool (189 KB zip)
- On the Exchange Server where Q911829 has been applied, run the executable
- Follow the user interface to complete the installation
- On a client machine, clear the local browser cache
(Tools\Internet Options\Delete Files) and refresh the page
- Login to OWA and verify that the issue has been corrected
More Information
Any companies or Microsoft Technical Account Managers wishing more information or the Messageware / Microsoft SRX case number associated with this issue may contact us.
Note that this fix is not officially supported - feedback on this tool is appreciated.
support@messageware.com
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