You can check if ActiveSend is working by doing the following;

1. Right-click on a file on the desktop and select Send To\Mail Recipient


2. You will briefly see an ActiveSend window come up. The window explains that a new message is bring created and the attachments are being uploaded. You will be prompted for your OWA username and password.
   
   
   
   


3. You new message will display on the screen with the attachment.
   
   
   
   

Changing the OWA account is easy, just open the ActiveSend Configuration console and on the General tab change the OWA address / URL. Here is how it is done;

1. Open the ActiveSend Configuration console (Start\ All Programs\Messageware Incorporated\Messageware ActiveSend\ActiveSend Configuration)


2. On the General tab enter the OWA address in the Address field. Type it in exactly as you would in the browser address bar.
   
   
   
   


3. Press the Check Names button to make sure the address is correct. You will be prompted for your OWA username and password.


4. On the Security tab you can enter your OWA username and password if you do not want to enter each time you send a file.
   NOTE: Be cautious not save your OWA username and password on a shared computer.


5. Press Apply and OK to save the changes.
   
   

The ActiveSend Configuration console can be opened from the Start menu. Just go to Start\ All Programs\Messageware Incorporated\Messageware ActiveSend\ActiveSend Configuration.

The default mail client let you do the following;

• Send attachments from the desktop using Send To\Mail Recipient
• Send attachments from within Microsoft Office applications using File\ Send To\Mail Recipient
• Lets you send messages by clicking on email links on web pages

With ActiveSend installed, you can set Outlook Web Access as the default mail client so messages are sent using Outlook Web Access. Without ActiveSend the options include only Microsoft Outlook and Microsoft Outlook Express.

You can change from OWA to Outlook or visa versa just by opening the ActiveSend Configuration console.  On the General tab you can change the Default Mail Client using the drop-down menu. 
Here is how it is done;

1. Open the ActiveSend Configuration console (Start\ All Programs\Messageware Incorporated\Messageware ActiveSend\ActiveSend Configuration).
   
   
2. On the General tab use the drop down menu under the Default Mail Client heading
   to select the client.
   
   
   
   

No, ActiveSend only works with PCs running Internet Explorer 5.0 or higher.

Memory requirements are very minimal.

Very little, just under 3 MB

Yes, you can.

For more information on two-factor authentication please contact ActiveSend Support by emailing activesendpersonal@messageware.com

No, ActiveSend only works with Microsoft Office Outlook Web Access

Yes, click here for information on how to install, setup & use ActiveSend Personal

No, ActiveSend does not require you to have an MSN account

No, ActiveSend only works on PCs.

No

No, each license of ActiveSend Personal Edition is for a single computer only.

Yes, ActiveSend can be used by multiple users on one computer

Thank you for your purchase.  You should have received an email containing the license key and customer number; this information needs to be entered on the License tab of the ActiveSend Configuration console. 

If you did not receive an email containing your licensing information, please contact activesendsupport@messageware.com.

To apply the license key and customer number;

1. Open the ActiveSend Configuration Console (Start\All Programs\Messageware Incorporated\Messageware ActiveSend\ActiveSend configuration)
   
   
2. Move to the License tab.
   
   
   
   
   
3. Enter the license key and customer number.
   
   
4. Press Apply and OK to accept the changes.
   
   

Check Address will fail if the OWA address, username or password is incorrect. When pressing the Check Address button in the ActiveSend Configuration console the program makes sure that it can logon to OWA for you using the information you provided.

To ensure that the information is correct, do the following:

1. Open a new browser window and enter the OWA address you entered in the ActiveSend Administrative Console.
   
   
2. When prompted, type in the username and password.
   
   
3. Can you get into OWA?  If you can, enter the same username and password when prompted by ActiveSend.

If the problem persists, please contact the ActiveSend Personal Support Team at activesendpersonal@messageware.com.