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26 03, 2020

Microsoft Exchange – Messageware Newsletter Q1 2020

2020-03-26T12:32:16-04:00News|

The last weeks have been tough everywhere so I'd like to start this message by sending my best wishes to you and your family. Like most working from home, it's business as usual for us at Messageware. And we continue to support all of our customers at this challenging time. On that note, the Coronavirus [...]

30 01, 2020

Messageware Delivers Security for Exchange Server 2019

2020-01-30T05:16:15-05:00Press Releases|

Messageware’s award-winning security products are now available for Microsoft Exchange 2019. Toronto, Canada – Jan 30, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware security solutions for Microsoft Exchange Server 2019. Messageware logon, session and data security products including Messageware AttachView, Exchange Protocol Guard (EPG), [...]

24 01, 2020

Messageware Launches EPG to Combat Protocol Hacks

2020-01-25T04:35:44-05:00Uncategorized|

Messageware’s Exchange Protocol Guard (EPG) gives organizations peace of mind that their key messaging protocols are protected. Toronto – Jan 23, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware Exchange Protocol Guard (EPG). Messageware EPG is unique in that it provides on-premises Microsoft Exchange Servers [...]

20 11, 2019

5 Ways to Power Up your Office 365 F1 Tenant

2019-11-29T05:45:37-05:00Blog|

Firstline workers comprise over 2 billion employees including retail sales associates, hospitality staff, medical workers and teams on the manufacturing floor. Often, they are the first and only representation of your brand with your customers. To help transform and empower this workforce at a reasonable cost, Microsoft created the Office 365 F1 plan (a replacement [...]

25 09, 2019

5 Email Response Templates Every Realtor Needs

2019-09-29T12:43:07-04:00Blog|

Realtors spend a significant portion of their day on the go. Time with clients is their most valuable commodity. And managing their time is a critical success factor. When they pause to answer customer email enquiries, they need to work quickly. Composing well-crafted responses to emails is a time-consuming task. And in their haste, [...]

6 08, 2019

The Trouble with Customer Service Email Templates

2019-08-24T03:00:02-04:00Blog|

Exceptional customer service includes quickly acknowledging a customer's email with a personalized, professional response. Brands like Amazon and Zappos understand this, they have built billion-dollar empires based on delivering superior customer service. At its most basic level, excellent customer service starts with complete control of the process and a focus on delivering a higher quality [...]

16 07, 2019

Mail Forms Enables Front-Line Workers to Quickly and Professionally Respond to Customer Queries

2019-11-12T16:09:23-05:00Blog, Mail Forms, New Product Release, News, Productivity|

Odds are, many of your day-to-day tasks are variations on something you've done hundreds of times before. In customer facing organizations this means responding to a variety of similar customer inquiries, typically via email. In most organizations, savvy staff avoid reinventing the wheel every time a customer response is required. Instead, they re-use previously stored [...]

1 07, 2019

Microsoft Exchange – Messageware Newsletter Q2 2019

2020-01-25T04:40:02-05:00Blog, News|

You know Messageware for our range of Exchange Security and Outlook Web solutions. And, for Office 365 and Exchange Server we have embraced the Microsoft Office add-in technology for its zero footprint, cross platform operation on desktops, laptops, tablets, and phones. I would like to introduce you to Messageware Mail Forms, our latest add-in product. [...]

19 06, 2019

Announcing Messageware Mail Forms for Enterprises with Outlook and Outlook Web

2019-08-24T02:44:52-04:00Blog, Email, Productivity|

Ensuring Effective Business Communications For most organizations, business communications involve email correspondence. Front-line staff spend a significant portion of their day sending out contact emails, meeting arrangements, and documents. However, the consistency and quality of the messages sent to clients and the staff time spent preparing emails can result in a poor customer experience. Addressing [...]

17 06, 2019

Messageware Earns Microsoft Gold Certified Partner Status

2020-01-25T04:41:21-05:00Blog, Press Releases|

TORONTO – June 14, 2019 – PRLog — Messageware Inc., a global provider of software for Office 365 and Microsoft Exchange, announced today it has achieved Microsoft Gold Competency status for DevOps. Gold Competency is Microsoft’s highest level of partner certification reserved for Microsoft elite partners worldwide who have demonstrated expertise and proven skills with a particular Microsoft technology or [...]