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20 10, 2020

Microsoft Exchange – Messageware Newsletter Q4 2020

2020-10-20T09:28:08-04:00News|

Some good news – Messageware's quarterly newsletter is here, and surely that means 2020 is winding down… Server Security - Update: We enjoy when companies discuss Exchange Server attacks with us as it allows us to share their stories with you, and drives our product development. Recently, we had several investigations into brute-force attacks – [...]

13 10, 2020

Notes From the Field: Disgruntled ex-employee attacks with their mobile device (BYOD)

2020-10-13T14:11:19-04:00Blog, Exchange Security, OWA Security|

Support staff in a large manufacturing company were experiencing a sudden increase in the number of calls dealing with email account lockouts. The messaging group reached out to us for help. Together we installed Exchange Protocol Guard (EPG) to find out what was going on and to resolve the issue. EPG reports allowed them to [...]

30 09, 2020

Notes From the Field: Telco Division Needs to Add More Security to 2FA/MA

2020-10-13T10:21:05-04:00Blog, Exchange Security, OWA Security|

This case involves attacks at a division of a large Telco with a strong IT team operating more than sixty on-premises servers and mandating a 2FA security solution for any division managing their own Exchange Servers. And then … several incidents lead one Division’s security team to discover that password guessing was occurring against their [...]

22 07, 2020

Microsoft Exchange – Messageware Newsletter Q2 2020

2020-07-22T07:49:16-04:00News|

With both, the Fourth of July and Canada Day behind us, we are well and truly into the back half of the year. And while no doubt this year celebrations were a bit different from previous years, I trust you all enjoyed a well-deserved break with family and friends. We've been working very hard over [...]

20 06, 2020

5 Ways to Power Up your Office 365 F1 Tenant

2020-08-04T09:33:06-04:00Blog|

Firstline workers comprise over 2 billion employees including retail sales associates, hospitality staff, medical workers and teams on the manufacturing floor. Often, they are the first and only representation of your brand with your customers. To help transform and empower this workforce at a reasonable cost, Microsoft created the Office 365 F1 plan (a replacement [...]

26 03, 2020

Microsoft Exchange – Messageware Newsletter Q1 2020

2020-03-26T12:32:16-04:00News|

The last weeks have been tough everywhere so I'd like to start this message by sending my best wishes to you and your family. Like most working from home, it's business as usual for us at Messageware. And we continue to support all of our customers at this challenging time. On that note, the Coronavirus [...]

30 01, 2020

Messageware Delivers Security for Exchange Server 2019

2020-08-04T09:30:59-04:00Press Releases|

Messageware’s award-winning security products are now available for Microsoft Exchange 2019. Toronto, Canada – Jan 30, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware security solutions for Microsoft Exchange Server 2019. Messageware logon, session and data security products including Messageware AttachView, Exchange Protocol Guard (EPG), [...]

24 01, 2020

Messageware Launches EPG to Combat Protocol Hacks

2020-08-04T09:32:11-04:00Uncategorized|

Messageware’s Exchange Protocol Guard (EPG) gives organizations peace of mind that their key messaging protocols are protected. Toronto – Jan 23, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware Exchange Protocol Guard (EPG). Messageware EPG is unique in that it provides on-premises Microsoft Exchange Servers [...]

25 09, 2019

5 Email Response Templates Every Realtor Needs

2019-09-29T12:43:07-04:00Blog|

Realtors spend a significant portion of their day on the go. Time with clients is their most valuable commodity. And managing their time is a critical success factor. When they pause to answer customer email enquiries, they need to work quickly. Composing well-crafted responses to emails is a time-consuming task. And in their haste, [...]

6 08, 2019

The Trouble with Customer Service Email Templates

2019-08-24T03:00:02-04:00Blog|

Exceptional customer service includes quickly acknowledging a customer's email with a personalized, professional response. Brands like Amazon and Zappos understand this, they have built billion-dollar empires based on delivering superior customer service. At its most basic level, excellent customer service starts with complete control of the process and a focus on delivering a higher quality [...]