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03, 2021
21
12, 2020
Microsoft Exchange – Messageware December 2020 Newsletter
jeanm2023-08-29T03:07:13-04:00Its December & Good news is everywhere – the Holiday season is here, Microsoft just patched all versions of Exchange Servers, Vaccines are approved, and Messageware has officially released Exchange Protocol Guard 3.4, EPG! EPG 3.4 Security for Exchange Servers: This release includes our newest protection: LVA. LVA or Low-Volume Attacks are targeted persistent attacks [...]
20
10, 2020
Microsoft Exchange – Messageware Newsletter Q4 2020
smithanst2023-08-29T03:10:23-04:00Some good news – Messageware's quarterly newsletter is here, and surely that means 2020 is winding down… Server Security - Update: We enjoy when companies discuss Exchange Server attacks with us as it allows us to share their stories with you, and drives our product development. Recently, we had several investigations into brute-force attacks – [...]
22
07, 2020
Microsoft Exchange – Messageware Newsletter Q2 2020
jeanm2023-08-29T03:08:57-04:00With both, the Fourth of July and Canada Day behind us, we are well and truly into the back half of the year. And while no doubt this year celebrations were a bit different from previous years, I trust you all enjoyed a well-deserved break with family and friends. We've been working very hard over [...]
20
06, 2020
5 Ways to Power Up 365 and Outlook Web (OWA)
smithanst2023-02-09T06:51:03-05:00Firstline workers comprise over 2 billion employees including retail sales associates, hospitality staff, medical workers and teams on the manufacturing floor. Often, they are the first and only representation of your brand with your customers. To help transform and empower this workforce at a reasonable cost, Microsoft created the Office 365 F1 plan (a replacement [...]
26
03, 2020
Microsoft Exchange – Messageware Newsletter Q1 2020
jeanm2022-06-11T09:53:46-04:00The last weeks have been tough everywhere so I'd like to start this message by sending my best wishes to you and your family. Like most working from home, it's business as usual for us at Messageware. And we continue to support all of our customers at this challenging time. On that note, the Coronavirus [...]
30
01, 2020
Messageware Delivers Security for Exchange Server 2019
jeanm2022-06-11T09:52:38-04:00Messageware’s award-winning security products are now available for Microsoft Exchange 2019. Toronto, Canada – Jan 30, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware security solutions for Microsoft Exchange Server 2019. Messageware logon, session and data security products including Messageware AttachView, Exchange Protocol Guard (EPG), [...]
24
01, 2020
Messageware Launches EPG to Combat Protocol Hacks
jeanm2020-08-04T09:32:11-04:00Messageware’s Exchange Protocol Guard (EPG) gives organizations peace of mind that their key messaging protocols are protected. Toronto – Jan 23, 2020: Messageware, Inc., the leader in Microsoft Exchange security and productivity tools, today announced the release of Messageware Exchange Protocol Guard (EPG). Messageware EPG is unique in that it provides on-premises Microsoft Exchange Servers [...]
25
09, 2019
5 Email Response Templates Every Realtor Needs
smithanst2022-06-06T05:39:38-04:00Realtors spend a significant portion of their day on the go. Time with clients is their most valuable commodity. And managing their time is a critical success factor. When they pause to answer customer email enquiries, they need to work quickly. Composing well-crafted responses to emails is a time-consuming task. And in their haste, [...]
6
08, 2019
The Trouble with Customer Service Email Templates
markmw2019-08-24T03:00:02-04:00Exceptional customer service includes quickly acknowledging a customer's email with a personalized, professional response. Brands like Amazon and Zappos understand this, they have built billion-dollar empires based on delivering superior customer service. At its most basic level, excellent customer service starts with complete control of the process and a focus on delivering a higher quality [...]
16
07, 2019
Mail Forms Enables Front-Line Workers to Quickly and Professionally Respond to Customer Queries
markmw2019-11-12T16:09:23-05:00Odds are, many of your day-to-day tasks are variations on something you've done hundreds of times before. In customer facing organizations this means responding to a variety of similar customer inquiries, typically via email. In most organizations, savvy staff avoid reinventing the wheel every time a customer response is required. Instead, they re-use previously stored [...]
1
07, 2019
Microsoft Exchange – Messageware Newsletter Q2 2019
markmw2023-08-29T03:11:40-04:00You know Messageware for our range of Exchange Security and Outlook Web solutions. And, for Office 365 and Exchange Server we have embraced the Microsoft Office add-in technology for its zero footprint, cross platform operation on desktops, laptops, tablets, and phones. I would like to introduce you to Messageware Mail Forms, our latest add-in product. [...]
19
06, 2019
Announcing Messageware Mail Forms for Enterprises with Outlook and Outlook Web
markmw2019-08-24T02:44:52-04:00Ensuring Effective Business Communications For most organizations, business communications involve email correspondence. Front-line staff spend a significant portion of their day sending out contact emails, meeting arrangements, and documents. However, the consistency and quality of the messages sent to clients and the staff time spent preparing emails can result in a poor customer experience. Addressing [...]
17
06, 2019
Messageware Earns Microsoft Gold Certified Partner Status
markmw2020-08-04T09:34:56-04:00TORONTO – June 14, 2019 – PRLog — Messageware Inc., a global provider of software for Office 365 and Microsoft Exchange, announced today it has achieved Microsoft Gold Competency status for DevOps. Gold Competency is Microsoft’s highest level of partner certification reserved for Microsoft elite partners worldwide who have demonstrated expertise and proven skills with a particular Microsoft technology or [...]
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04, 2019
Microsoft Exchange – Messageware Newsletter Q1 2019
markmw2022-06-06T07:49:50-04:00This is an important newsletter as Microsoft has released Exchange CUs in response to critical security issues. Links to the Microsoft CUs and corresponding Messageware updates are below. Since our last newsletter, we’ve been busy preparing for the launch of Messageware Mail Forms, productivity software for Exchange Online and On-Premise. And, readying our new security [...]
12
07, 2018
Messageware Newsletter Q4 2018 – Mail Add-in Support in Outlook
markmw2020-03-31T10:43:02-04:00It feels like Groundhog Day again as Microsoft has finally pulled the plug on their latest Windows Phone. Joe Belfiore delivered the official confirmation last week… on Twitter. How times have changed with the 140-character announcement. Although, I suppose the writing was on the wall when Bill Gates conceded to Fox News that the phone [...]
12
07, 2018
Messageware Q3 2018 Newsletter
markmw2022-06-06T07:44:15-04:00President's Message For organizations, email is the most critical tool for B2B communication. And while the move to web email reduces IT costs and affords employees better mobility, it also strips away productivity features available in thick-email-client applications. Recently, a Fortune 500 company approached us to help them bridge the thin-client (Microsoft Outlook on the Web) functionality gap for their [...]
12
06, 2018
Messageware Technical Updates Q2 2018
markmw2020-03-31T10:47:48-04:00Messageware's world-class support team has been hard at work testing our products against the latest Microsoft Exchange cumulative and service updates, and we're ready for you! Messageware Software Updates: Whenever you are planning an Exchange software update, please be sure you are running the corresponding Messageware product versions. Review the CU table to ensure compatibility with [...]
15
03, 2018
Rethinking BYOD Security with Exchange Outlook Web
markmw2019-08-24T01:02:03-04:00We're living in a world of anywhere access where distinction between work and home life has blurred. Employees are requesting, no, demanding access corporate applications, data and resources from virtually anywhere and on almost any device. And your IT team is under immense pressure to provide end users with remote secure access to corporate resources–but at [...]
12
03, 2018
Messageware Newsletter Q1 2018 – Stiff Penalties for Businesses that Fail to Protect Customer Data
markmw2020-03-31T10:44:09-04:00Welcome to 2018! Our New Year began with the “Spectre” of a “Meltdown” for Intel and AMD (apologies for the puns), sending these tech giants scrambling to protect customer data exposed through design flaws in their microprocessors. At the same time, 2018 ushered in DFARS and The Data Breach Prevention and Compensation Act, demonstrating Government's [...]