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Mail Forms Enables Front-Line Workers to Quickly and Professionally Respond to Customer Queries

Odds are, many of your day-to-day tasks are variations on something you've done hundreds of times before. In customer facing organizations this means responding to a variety of similar customer inquiries, typically via email. In most organizations, savvy staff avoid reinventing the wheel every time a customer response is required. Instead, they re-use previously stored [...]

Messageware Newsletter Q4 2017 – Mail Add-in Support in Outlook

It feels like Groundhog Day again as Microsoft has finally pulled the plug on their latest Windows Phone. Joe Belfiore delivered the official confirmation last week… on Twitter. How times have changed with the 140-character announcement. Although, I suppose the writing was on the wall when Bill Gates conceded to Fox News that the phone [...]

Messageware Newsletter Q3 2018 – OWA Desktop and ActiveSend Increase Employee Satisfaction for B2B Communications

For organizations, email is the most critical tool for B2B communication. And while the move to web email reduces IT costs and affords employees better mobility, it also strips away productivity features available in thick-email-client applications. Recently, a Fortune 500 company approached us to help them bridge the thin-client (Microsoft Outlook on the Web) functionality gap for their 50,000 bankers. [...]

2020-01-25T05:02:28-05:00In The News, News, OWA Desktop|

Messageware Newsletter Q1 2018 – Stiff Penalties for Businesses that Fail to Protect Customer Data

Welcome to 2018! Our New Year began with the “Spectre” of a “Meltdown” for Intel and AMD (apologies for the puns), sending these tech giants scrambling to protect customer data exposed through design flaws in their microprocessors. At the same time, 2018 ushered in DFARS and The Data Breach Prevention and Compensation Act, demonstrating Government's [...]

Messageware Technical Updates Q2 2018

Messageware's world-class support team has been hard at work testing our products against the latest Microsoft Exchange cumulative and service updates, and we're ready for you! Messageware Software Updates: Whenever you are planning an Exchange software update, please be sure you are running the corresponding Messageware product versions. Review the CU table to ensure compatibility with [...]

How to Improve Notifications and Reminders in Outlook Web / Office 365

With the trend toward cloud computing accelerating, companies are taking the opportunity to review their desktop application strategies and many are opting to migrate onto web-based email and scheduling applications. As such, Microsoft's Outlook Web (OWA) and Office 365 are rapidly gaining acceptance with organizations wanting to provide users with anywhere access, improve ease of [...]

2019-01-15T10:21:28-05:00Blog, OWA Desktop|

How to Export Contacts From Outlook / Office 365 / Outlook Web

There are any number of reasons a user may need to export their contacts from Outlook; to use those contacts in a mail merge; to create an invite list for a specific event; or to import them for use in another application (such as personal email or CRM). Regardless of the reason, there are different [...]

Microsoft Exchange 2016 and Messageware Combine to Create Powerful and Secure Messaging

TORONTO - Oct. 7, 2015 - Messageware www.messageware.com, the world's leading provider of enterprise productivity and security solutions for Microsoft Exchange, today announced the release of seven Messageware software products for Exchange 2016. Organizations that are planning to adopt Exchange 2016 can now implement these essential products. With Messageware 2016, administrators easily apply their corporate security policies and users [...]

Messageware Solutions for Exchange 2016 – Powerful and Secure Messaging

Congratulations to the Microsoft Exchange team on the release of Exchange 2016! Exchange Server 2016  brings innovation to a broad set of areas, including individual productivity, team collaboration, and information governance. In the words of Microsoft: “Most of the new features in Exchange Server 2016 were birthed in the cloud and then refined in a [...]

Microsoft Exchange Updates for 2013 and 2010

The Exchange team announced the availability of the most recent quarterly servicing update to Exchange Server 2013. Cumulative Update 10 includes fixes for customer reported issues, minor product enhancements and previously released security bulletins. A complete list of issues resolved in Exchange Server 2013 Cumulative Update 10 can be found in Knowledge Base Article KB3078678. [...]